WildRobin Casino Privacy Policy

Last Updated: January 2025

This Privacy Policy outlines how WildRobin Casino ("we", "our", or "us") collects, uses, stores, and protects your personal information when you access our services. By using the WildRobin Casino online platform, you agree to the terms set forth in this policy. We are committed to safeguarding your privacy in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Information We Collect

When you create an account through the WildRobin Casino sign up process or use our services, we collect various types of information to provide you with a secure and personalized gaming experience. The data we gather falls into several categories.

Personal Identification Information

During the WildRobin Casino login and registration process, we collect the following personal details:

  • Full name and date of birth
  • Residential address and postal code
  • Email address and telephone number
  • Government-issued identification documents for verification purposes
  • Payment information including card details and e-wallet accounts

Technical and Usage Data

We automatically collect technical information when you access Casino WildRobin services:

  • IP address, browser type, and operating system
  • Device identifiers and screen resolution
  • Pages visited, games played, and time spent on the platform
  • Clickstream data and navigation patterns
  • Cookies and similar tracking technologies

How We Use Your Information

The personal data collected through WildRobin Casino online is used for specific, legitimate business purposes. We process your information to deliver our services effectively and comply with legal obligations.

Service Provision and Account Management

Your information enables us to create and maintain your account, process transactions, and facilitate the WildRobin Casino login experience. We use your details to verify your identity, prevent underage gambling, and ensure compliance with UK Gambling Commission regulations.

Payment Processing and Financial Security

Financial data is used to process deposits, withdrawals, and monitor transactions for fraud prevention. We maintain records of all financial activities to comply with anti-money laundering legislation and tax reporting requirements in the United Kingdom.

Customer Support and Communication

We use your contact information to respond to inquiries, resolve disputes, and provide technical assistance. Marketing communications about promotions and new games may be sent if you have opted in to receive such messages during the WildRobin Casino sign up process.

Platform Improvement and Analytics

Usage data helps us analyze player behavior, optimize game performance, and enhance the overall user experience. We conduct statistical analysis to improve our services while maintaining your anonymity where possible.

Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing is required to fulfill our obligations when you use WildRobin Casino services
  • Legal Compliance: We must process data to comply with gambling regulations, anti-money laundering laws, and tax obligations
  • Legitimate Interests: We process data for fraud prevention, security purposes, and business operations
  • Consent: Where required, we obtain your explicit consent for marketing communications and optional data processing

Data Sharing and Third Parties

WildRobin Casino may share your information with carefully selected third parties to operate our services effectively. We never sell your personal data to external organizations for their marketing purposes.

Service Providers and Partners

We share data with payment processors, identity verification services, and game providers who assist in delivering Casino WildRobin services. These partners operate under strict confidentiality agreements and process data only as instructed.

Regulatory and Legal Disclosure

We may disclose information to the UK Gambling Commission, law enforcement agencies, tax authorities, or other regulatory bodies when legally required. Such disclosure occurs to comply with investigations, court orders, or statutory obligations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you of such changes and ensure continued protection of your information.

Data Security Measures

Protecting your personal information is paramount at WildRobin Casino online. We implement robust technical and organizational measures to safeguard data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

We employ industry-standard encryption protocols (SSL/TLS) to secure data transmission during the WildRobin Casino login process and all online transactions. Our servers are protected by firewalls, intrusion detection systems, and regular security audits.

Access Controls and Staff Training

Access to personal data is restricted to authorized personnel who require it for their job responsibilities. All staff members undergo data protection training and are bound by confidentiality obligations.

Regular Security Assessments

We conduct periodic vulnerability assessments, penetration testing, and compliance reviews to identify and address potential security risks. Our security protocols are updated regularly to counter emerging threats.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal requirements. Retention periods vary depending on data type and regulatory obligations.

Active Account Data

While your WildRobin Casino account remains active, we retain all associated personal and transactional data to provide ongoing services and maintain account history.

Closed Account Data

After account closure, we retain certain information for up to seven years to comply with UK financial regulations, tax laws, and gambling license requirements. Transaction records, identification documents, and correspondence fall under these retention obligations.

Marketing Data

If you opt out of marketing communications, we retain a suppression record to ensure you do not receive future promotional messages from Casino WildRobin.

Your Data Protection Rights

Under UK data protection legislation, you possess several rights regarding your personal information. You may exercise these rights by contacting our Data Protection Officer through the designated channels.

Right of Access

You may request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within one month of your request.

Right to Rectification

If you believe any information we hold is inaccurate or incomplete, you may request corrections. We will update your records promptly and notify relevant third parties where necessary.

Right to Erasure

You may request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes collected. This right is subject to legal retention obligations.

Right to Restrict Processing

You may request temporary suspension of data processing in specific situations, such as when you contest the accuracy of information or object to processing based on legitimate interests.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transmit it to another service provider where technically feasible.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects. If we use automated systems for fraud detection or responsible gambling interventions, you may request human review of such decisions.

Cookies and Tracking Technologies

WildRobin Casino uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

Essential Cookies

These cookies are necessary for the WildRobin Casino login functionality and core platform operations. They cannot be disabled without affecting site performance.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with our platform, which pages are most popular, and where improvements can be made.

Functional Cookies

These cookies remember your preferences, such as language selection and display settings, to provide a more personalized experience on subsequent visits.

Marketing Cookies

With your consent, we may use cookies to track your browsing behavior for targeted advertising. You can opt out of marketing cookies through our cookie consent management tool.

International Data Transfers

While WildRobin Casino online primarily operates within the United Kingdom, some service providers may process data in countries outside the European Economic Area. We ensure such transfers comply with UK data protection standards.

When transferring data internationally, we implement appropriate safeguards such as Standard Contractual Clauses approved by UK authorities, adequacy decisions, or binding corporate rules. Your data receives equivalent protection regardless of processing location.

Children's Privacy

WildRobin Casino services are strictly prohibited for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that a minor has provided personal data, we will delete such information immediately and close the account. Parents or guardians who believe a child has accessed our services should contact us urgently.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Material changes will be communicated through email or prominent notice on the WildRobin Casino platform. The "Last Updated" date at the top indicates the most recent revision. Continued use of our services after policy updates constitutes acceptance of the modified terms.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:

Data Protection Officer

WildRobin Casino

Email: [email protected]

Response time: Within 30 days of receipt