Last Updated: January 2025
These Terms and Conditions ("Terms") govern your access to and use of WildRobin Casino online gaming platform. By completing the WildRobin Casino sign up process or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
In these Terms, unless the context requires otherwise:
These definitions apply throughout this document and any supplementary terms.
You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher, to access WildRobin Casino. We reserve the right to request proof of age at any time. Accounts found to belong to underage individuals will be immediately suspended and funds forfeited.
Our services are available to residents of the United Kingdom and other jurisdictions where online gambling is legally permitted. You are responsible for ensuring compliance with local laws. Access from restricted territories is strictly prohibited and may result in account closure.
The WildRobin Casino sign up process requires you to provide accurate, current, and complete information. You may maintain only one account. Multiple accounts will be closed, and any associated winnings may be voided. You must keep your WildRobin Casino login credentials confidential and secure.
We may require identity verification documents before processing withdrawals. Acceptable documents include government-issued identification, proof of address, and payment method verification. Failure to provide requested documentation within 30 days may result in account suspension.
WildRobin Casino accepts various payment methods including credit cards, debit cards, e-wallets, and bank transfers. Minimum and maximum deposit limits apply to each method. All deposits are processed in GBP unless otherwise specified. Currency conversion fees may apply.
Withdrawal requests are subject to identity verification and compliance checks. Processing times vary by method: e-wallets typically within 24 hours, card payments within 3-5 business days, and bank transfers within 5-7 business days. Minimum withdrawal amounts apply.
Bonus funds and promotional credits are subject to wagering requirements before withdrawal. Standard requirements are 35x the bonus amount unless otherwise stated. Different games contribute varying percentages toward fulfilling these requirements. Full details are available in our Bonus Terms.
You may use WildRobin Casino online services solely for personal entertainment purposes. Commercial use, professional gambling activities, and any form of automated play are strictly prohibited. We reserve the right to restrict or terminate accounts engaged in prohibited activities.
The following activities are expressly forbidden:
Violation of these prohibitions will result in immediate account closure and forfeiture of funds.
Each game available on Casino WildRobin has specific rules and payout structures accessible within the game interface. You are responsible for understanding these rules before placing bets. In case of disputes, our records of game outcomes are considered final and binding.
All bonuses and promotions are subject to specific terms and conditions published on our website. These include wagering requirements, game restrictions, maximum bet limits, and expiration dates. Bonus abuse, including creating multiple accounts to claim offers, will result in confiscation of bonuses and potential account closure.
By creating an account, you consent to receive promotional communications from WildRobin Casino. You may opt out at any time through your account settings or by contacting customer support. Transactional communications regarding your account activity will continue regardless of marketing preferences.
All content, trademarks, logos, and intellectual property on the WildRobin Casino platform are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the services for personal purposes only.
You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without express written permission. Unauthorized use may violate copyright, trademark, and other applicable laws, and could result in legal action.
We collect personal information during the WildRobin Casino login and registration processes, including name, address, date of birth, and payment details. This information is used to provide services, verify identity, process transactions, and comply with legal obligations.
We employ industry-standard security measures including SSL encryption to protect your data. However, no method of transmission over the internet is completely secure. You acknowledge and accept the inherent security risks of online communications.
We may share your information with payment processors, fraud prevention services, and regulatory authorities as necessary. We do not sell personal data to third parties for marketing purposes. Full details are available in our Privacy Policy.
You may request self-exclusion from WildRobin Casino for periods ranging from 6 months to permanent closure. During this period, you will be unable to access your account or create new accounts. We will take reasonable steps to prevent circumvention of self-exclusion measures.
You can set daily, weekly, or monthly deposit limits through your account settings. Limit reductions take effect immediately, while increases are subject to a 24-hour cooling-off period. These tools are designed to help you maintain control over your gambling activity.
If you believe you may have a gambling problem, we encourage you to seek help. Contact organizations such as GamCare, Gambling Therapy, or BeGambleAware for confidential support and guidance. Links to these resources are available on our Responsible Gaming page.
If you have a complaint regarding our services, please contact customer support with full details. We aim to resolve all complaints within 10 business days. If you remain unsatisfied with the outcome, you may escalate the matter through our formal complaints procedure.
For unresolved disputes, you may refer the matter to an independent Alternative Dispute Resolution (ADR) service. We are committed to participating in good faith in any ADR proceedings. Contact details for approved ADR providers are available upon request.
While we strive to maintain continuous service availability, WildRobin Casino online services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted access and reserve the right to suspend services for maintenance or technical issues without prior notice.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount of deposits made to your account in the 90 days preceding the claim.
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, technical failures, or government actions.
You may close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you after deduction of applicable fees and charges. Wagering requirements on bonus funds must be fulfilled before withdrawal.
We reserve the right to suspend or terminate your account immediately if we suspect fraudulent activity, breach of these Terms, or illegal behavior. In such cases, funds may be withheld pending investigation. We may also report suspicious activity to relevant authorities.
Accounts inactive for 12 consecutive months may be classified as dormant. A monthly maintenance fee may be charged to dormant accounts. If no activity occurs within 36 months, remaining funds may be transferred to a charitable organization after reasonable attempts to contact you.
We reserve the right to modify these Terms at any time. Significant changes will be communicated via email or prominent notice on our website at least 30 days before taking effect. Continued use of WildRobin Casino after changes constitute acceptance of modified Terms.
The current version of these Terms supersedes all previous versions. The "Last Updated" date at the top of this document indicates when the most recent changes were made. Previous versions are archived and available upon request for reference purposes.
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable. All other provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, Bonus Terms, and any other policies referenced herein, constitute the entire agreement between you and WildRobin Casino. They supersede all prior agreements, understandings, and communications, whether written or oral.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any affiliated entity or successor in interest at any time without notice.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative.
For questions regarding these Terms and Conditions or any aspect of your Casino WildRobin experience, please contact our customer support team through the following channels:
Our customer support team is available to assist you at any time and will respond to all inquiries within 24 hours.
By using WildRobin Casino login credentials to access your account, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that you are responsible for regularly reviewing these Terms for updates and changes.
